Our Lifetime Warranty on Auto Body Repairs — Clear Coverage, Reliable Results
At Prime Time Collision Center we back every auto body repair with a lifetime warranty on workmanship and materials for as long as you own the vehicle. That means protection for paint, bodywork, structural repairs, and specified replacement parts — all documented so you know what’s covered. This page explains what a lifetime warranty actually covers, how it preserves vehicle safety and appearance, and what to expect if a repaired area develops a problem. You’ll also find practical steps for filing a claim, learn why OEM-certified procedures and I-CAR Platinum technicians matter, and see how our QA and insurance coordination protect your long-term investment.
We emphasize OEM-quality repairs and stand behind our work with documented warranties and free estimates at our Glendale, CA shop. This is intended to reassure local drivers that certified, traceable repairs and friendly support are available when you need them.
What Does Prime Time Collision Center’s Lifetime Auto Body Repair Warranty Cover?
Our lifetime warranty covers defects in workmanship and the materials used during the covered repair while the original owner keeps the vehicle. That includes issues like paint adhesion problems, panel fitment errors, and structural repair failures that can be traced to the original repair work. Coverage is tied to the repair order and its supporting records — repair procedures, parts invoices, and final inspection notes — which determine what will be corrected at no extra workmanship cost. The warranty does not cover unrelated future damage; understanding that distinction helps you present the right documentation when requesting a warranty review.
This table gives a quick look at common repair categories and how the lifetime warranty typically applies to each.
The table below clarifies coverage by repair type and notes common exclusions so you know what to expect.
| Repair Type | Covered Aspects | Value / Notes |
|---|---|---|
| Paint & Finish | Paint adhesion, peeling, color match — materials & workmanship | Covered for defects linked to the original paint job; damage from later incidents is excluded |
| Dent & Panel Repair | Labor quality, panel fitment, seams and body gaps | Covered when misalignment or workmanship causes the issue to recur |
| Frame / Structural | Frame straightening, weld integrity, alignment | Covered if failure is due to the original repair; subsequent collision damage is excluded |
| Replacement Parts | OEM parts labor and proper fitment | Labor is covered; coverage for aftermarket parts may be limited if non‑OEM parts were requested |
Which Repairs and Services Are Included in Our Lifetime Warranty?
The warranty typically covers core collision services: paint refinishing, dent removal, panel replacement, frame straightening, and the labor needed to correct covered failures stemming from the original repair. It applies to workmanship issues such as paint peeling, insufficient corrosion protection, or panel misalignment that are documented as resulting from our repair work. Keep your repair order, parts receipts, and inspection records — those documents are the proof we use to evaluate warranty claims and get repairs scheduled quickly.
How Does Our Warranty Protect Paint, Bodywork, and Structural Repairs?
We guarantee paint against issues like flaking, peeling, or clearcoat failure when those problems come from improper prep or materials used during the original repair. Bodywork coverage addresses recurring panel defects that are tied to the repair method. Structural coverage includes workmanship on frame straightening and welds when the repairs were completed to OEM procedures and verified by inspection. We document repair steps, parts used, and post‑repair checks — including alignment — so there’s a clear record to support any valid warranty claim and keep your vehicle safe.
How Does OEM Certified Collision Repair Enhance Your Warranty Benefits?
OEM‑certified repair means we follow manufacturer repair procedures, use OEM parts when required, and complete manufacturer‑specified checks such as ADAS recalibration. Sticking to OEM standards reduces the chance of repair‑related failures and strengthens the credibility of our lifetime warranty because the repair process is documented and traceable. You get three main advantages: preserved manufacturer warranty relationships, correct ADAS and safety‑system calibration, and better resale value thanks to documented OEM‑level repairs.
Key benefits of OEM‑compliant repairs for warranty holders:
- Manufacturer Warranty Preservation: Following OEM procedures reduces conflicts between shop repairs and factory coverage.
- Safety System Integrity: Proper ADAS recalibration prevents sensor misalignment and safety regressions after repair.
- Resale and Value Retention: Documented OEM‑compliant repairs help with resale, lease returns, and buyer confidence.
Warranties depend on both the parts used and how repairs were done — the next section explains why OEM compliance matters for manufacturer warranty relationships.
Why Are OEM Certified Repairs Crucial for Maintaining Vehicle Manufacturer Warranties?
Many manufacturers specify particular parts, bonding methods, or calibration routines to preserve broader vehicle warranties. Deviating from those requirements can lead to disputes about whether a repair affected covered systems. By following OEM procedures — using the right adhesives, torque specs, and calibration sequences — we reduce the chance a manufacturer will attribute a later problem to an improper repair. If you’re unsure, check your vehicle’s warranty language, and rely on our documented OEM‑compliant repair order as proof that proper procedures were followed.
What Role Do I-CAR Platinum Certified Technicians Play in OEM Certified Repairs?
I‑CAR Platinum certification shows our technicians and management have completed a rigorous training curriculum focused on modern collision repair technologies and safety. That training supports consistent OEM‑compliant repairs and strengthens the workmanship side of our lifetime warranty. Certified technicians are trained to follow manufacturer instructions, perform ADAS recalibration, and apply repair methods that meet OEM requirements. You can request to see certification records if you want confirmation that the team handling your vehicle has the documented training expected for warranty‑backed work.
Prime Time Collision Center’s commitment to OEM quality and certified staff supports the validity and reliability of our warranty.
What Are the Terms and Conditions of Our Auto Body Repair Guarantee?
Our lifetime guarantee defines duration, who it applies to, transferability rules, exclusions, and the claim process so expectations are clear for both owners and the shop. The warranty is tied to the original repair order and supporting documentation, and it requires timely reporting of defects, reasonable maintenance, and avoidance of unapproved modifications that could void coverage. Typical exclusions include subsequent collisions, normal wear and tear, environmental damage unrelated to repair quality, and aftermarket modifications that alter repaired systems. Knowing these terms helps you preserve coverage and follow the correct steps to request corrective service.
| Term | Applies To | Details / Examples |
|---|---|---|
| Duration | Original owner while owning the vehicle | Warranty is valid for the duration of ownership; repair documentation is required |
| Transferability | Conditional | Transfer rules vary; see the subsection below for typical steps and requirements |
| Reporting Window | Owner responsibility | Owners must report defects promptly to start the review and repair process |
| Exclusions | Various | Subsequent collisions, misuse, aftermarket parts, and normal wear are commonly excluded |
Is the Lifetime Warranty Transferable to New Vehicle Owners?
Transferability varies by warranty. Some lifetime warranties stay with the vehicle; others apply only to the original owner unless formally transferred. Typically, a transfer requires the new owner to register the warranty with the repair facility and provide proof of the original repair order and ownership change; an inspection or fee may sometimes be required. If you plan to sell, review your warranty terms and follow the shop’s transfer steps so the buyer can benefit from the coverage. Contact the shop with the repair order and transfer documentation to start the process.
What Exclusions and Limitations Apply to Our Repair Warranty?
Common exclusions cover events and conditions outside the original repair scope: damage from later collisions, vandalism, acts of nature, improper maintenance, aftermarket modifications, and normal wear and tear are typically excluded. If you requested non‑OEM parts at the time of repair, coverage for those parts may be limited or excluded per the repair order. Making unapproved changes to repaired areas or delaying reports of defects can jeopardize warranty protection. Prompt reporting, following maintenance guidance, and avoiding unapproved modifications help preserve your warranty.
To make exclusions easy to scan, here are the typical limitations:
- Damage from later accidents, vandalism, or environmental events is excluded.
- Normal wear and tear, cosmetic aging, and unrelated chip or scratch damage are excluded.
- Aftermarket modifications or owner‑requested non‑OEM parts may reduce or void parts coverage.
Keeping your repair documents and reporting issues quickly are the best ways to maintain warranty benefits.
How Does Prime Time Collision Center Ensure Quality Assurance in Every Repair?
Quality assurance depends on documented inspections, standardized procedures, post‑repair verification (test drives and ADAS checks), and certified technician training. Those layers of QA are the backbone of a dependable lifetime warranty. Our workflow typically includes initial damage assessment, an OEM repair plan, parts verification, mid‑repair inspections, final alignment and calibration checks, and a documented final inspection attached to the repair order. That chain of documentation helps owners and insurers verify the work and speeds warranty reviews by providing the evidence needed to validate claims.
| Quality Measure | Who / What Applies | Certification / Procedure / Benefit |
|---|---|---|
| Technician Training | Technicians | I‑CAR Platinum coursework; reduces workmanship errors |
| OEM Procedure Use | Repair planners / technicians | Manufacturer steps and parts lists; preserves safety system integrity |
| ADAS Recalibration | Calibration techs | Sensor recalibration restores driver assistance accuracy |
| Final Inspection | Shop QA lead | Documented checks provide warranty evidence and owner confidence |
How Do We Work with Major Insurance Companies to Support Your Warranty?
We coordinate with insurers by submitting detailed estimates, documenting OEM procedures and parts used, adding supplements for hidden damage when justified, and sharing inspection outcomes that support warranty‑backed repairs. When insurance covers repairs, we work to make sure approved estimates reflect OEM procedures and that supplements are handled so repairs aren’t shortchanged. We provide insurers with the documentation they need to confirm warranty‑quality procedures were followed. Clear, proactive communication between the shop, the vehicle owner, and the insurer helps preserve warranty coverage and ensures repairs meet both safety and contractual standards.
What Customer Support and Claim Processes Simplify Warranty Use?
Our warranty claim process is straightforward: bring the repair order and proof of ownership, describe the issue and include photos if possible, allow the shop to inspect and document the defect, and receive a written evaluation with proposed corrective actions and a timeline. We publish typical timelines at intake and attach inspection records to the warranty file so follow‑up is faster. If you need faster service or escalation, the shop provides clear contact points. Organized documentation and a stepwise process make warranty use predictable and efficient.
Quick summary of the warranty claim steps:
- Provide the original repair order and proof of ownership.
- Describe the defect and submit photos if available.
- Schedule an inspection with the repair facility.
- Receive an evaluation and timeline for corrective repair under the warranty.
Why Choose Prime Time Collision Center for Your Car Accident Repair Guarantee?
Choosing a repair shop for a lifetime warranty comes down to trust: verified OEM procedures, certified technicians, clear warranty terms, and a consistent QA process that reduce the risk of rework and safety regressions. We center our lifetime warranty on OEM‑quality repairs, careful insurance coordination, and documented inspections so owners have a reliable repair history for resale, lease returns, or safety checks. Local drivers appreciate warranty support backed by clear paperwork and certified processes that protect vehicle safety over time.
Key decision factors when picking a warranty‑backed collision shop:
- Certified Technicians & OEM Procedures: Technicians are trained and the shop follows manufacturer instructions.
- Clear Documentation: Repair orders, parts invoices, and inspection records are available for owners.
- Insurance Coordination: Seamless communication with insurers preserves repair quality and warranty validity.
How Do Our 15+ Years of Experience and Customer Reviews Build Trust?
Longevity and consistent positive feedback are strong trust signals — they reflect repeatable processes, a documented repair history, and a willingness to stand behind long‑term warranties. A track record of successful insurance coordination, ADAS recalibration, and documented final inspections gives owners reasonable expectations for predictable warranty outcomes. While results can vary case by case, public reviews and documented examples help customers verify our ability to manage complex warranty‑backed repairs and reinforce our pledge to stand behind our work.
What Makes Our Lifetime Warranty a Unique Peace of Mind Promise?
Our lifetime warranty bundles broad coverage (paint, bodywork, structural), OEM repair methods, certified technicians, and documented QA steps into an owner‑focused protection plan that goes beyond short‑term guarantees. Rather than a limited‑time promise, this approach centers on long‑term protection when repairs are done to OEM standards and properly recorded. You get the reassurance that covered workmanship issues will be addressed, safety systems were recalibrated when needed, and a clear repair history is preserved for resale or manufacturer interactions.
How this warranty compares to standard short‑term guarantees:
- Broader coverage scope tied to OEM procedures.
- Documented verification steps, including ADAS checks.
- Ongoing owner support for legitimate workmanship issues.
Where Can You Learn More and Access Our Lifetime Warranty Services?
To use warranty services or review terms, start with the repair order and warranty paperwork you received. Contact the repair facility directly with those documents to request a warranty review or schedule work. We register warranties, attach written records to the repair file, and offer free estimates for new repairs so future coverage is documented. Local owners in Glendale and surrounding communities can request a warranty review and receive clear guidance on filing a claim.
How to Request a Free Estimate and Schedule Your Warranty-Covered Repair?
Bring your original repair order, proof of ownership, and any photos of the current issue, then call or visit the shop to set an inspection appointment and free estimate. At the appointment, technicians will confirm whether the issue falls under the lifetime warranty, document findings, and provide a timeline for corrective work if the claim is approved. For insurance repairs, bring the claim number and correspondence to speed coordination. Clear documentation and an inspection appointment start the evaluation and any necessary repairs.
What Resources and FAQs Help You Understand Our Warranty Fully?
Consult your repair order, the shop’s written warranty terms, and the final inspection attached to your repair file for concrete answers about coverage. Top FAQs cover transferability, reporting timelines, exclusions, and ADAS calibration procedures. If anything remains unclear, contact the shop for a warranty consultation — staff will review the repair history and explain next steps. Keeping copies of all repair and inspection records is the best way to preserve warranty rights and simplify future claims.
Our showroom in Glendale offers in‑person consultations and free estimates to help you understand coverage and next steps for warranty‑supported repairs, reinforcing our role as a local, certified provider of OEM‑quality collision repairs.
Frequently Asked Questions
1. How do I know if my repair is covered under the lifetime warranty?
Check your original repair order and the warranty documents you received. Coverage typically includes workmanship and material defects tied to the original repair — for example, paint peeling or panel misalignment caused by the repair work. If you see a problem, gather your paperwork and contact Prime Time Collision Center; we’ll inspect the vehicle and confirm whether it’s covered.
2. What steps should I take if I need to file a warranty claim?
Start by collecting your original repair order and proof of ownership, and take photos of the issue if possible. Call or visit the shop to schedule an inspection. After we inspect the vehicle, you’ll receive a written evaluation and a timeline for any corrective work covered by the warranty.
3. Can I perform maintenance or modifications on my vehicle without voiding the warranty?
Routine maintenance is fine and encouraged, but certain modifications can affect coverage. Avoid aftermarket parts or changes that alter repaired areas without checking with us first. If you plan modifications, contact Prime Time Collision Center so we can advise whether they will affect your warranty.
4. What happens if I sell my vehicle? Is the warranty still valid?
Warranty transfer rules vary. Often the warranty can be transferred if the new owner registers it with the shop and provides proof of the original repair order; inspections or fees may apply. Check your warranty paperwork for specific transfer steps so the buyer can benefit from coverage.
5. How does Prime Time Collision Center ensure the quality of repairs covered by the warranty?
We use a multi‑step QA process: documented inspections, strict adherence to OEM procedures, certified technicians, and final checks including ADAS recalibration when required. Multiple verification steps and thorough documentation help ensure repairs meet high standards and support the warranty.
6. Are there any specific environmental factors that could affect my warranty coverage?
Yes. Damage from natural disasters, vandalism, or other external events unrelated to repair quality is typically excluded. Normal wear and tear — like fading paint or small scratches — is also not covered. Report issues promptly and review the exclusions in your warranty paperwork to understand specific limits.
7. How can I keep track of my warranty and repair documentation?
Keep your original repair order, warranty terms, and inspection records in a safe place and consider scanning digital copies for easy access. Review the paperwork periodically and keep contact info for the shop handy so you can quickly start a claim if needed.
Conclusion
Prime Time Collision Center’s lifetime warranty gives you long‑term protection for workmanship and materials while you own the vehicle. Backed by OEM‑focused repair methods, certified technicians, and documented QA steps, our warranty is designed to protect your vehicle’s safety and value. Contact us for a free estimate or warranty consultation — we’ll review your repair history and help you get the coverage you’re entitled to.
