Burbank Auto Body Shop Hours & Contact Info — Prime Time Collision Center (Glendale)

Prime Time Collision Center in Glendale is the go-to for many Burbank drivers who want dependable collision repairs, OEM-quality work, and clear help with insurance. If you need immediate help after an accident, call (818) 396-4997 to reach our intake team for directions, towing, or to book a free estimate. We prioritize I-CAR Gold Class technician training and OEM-aligned repair processes so your vehicle’s safety features are preserved. This page shows how to confirm current hours, contact the shop, get to our Glendale location from Burbank, and why local drivers trust Prime Time Collision for collision repair and paint work. You’ll also find how to request 24/7 towing, what to bring to an estimate, which services we offer, and how our certifications protect safety and resale value. Scan the hours and contact sections to act quickly after a collision, and read the service and certification sections for straightforward info on repair quality and insurance handling. Below are Burbank-focused directions for calling, scheduling, and getting your car back on the road.

What Are the Operating Hours for Prime Time Collision Center Serving Burbank?

Hours can change with the season or for special situations, so we recommend Burbank customers call ahead to confirm the day’s schedule before driving over. Our Glendale shop handles appointments, drop-offs, and claim intake through the main line, and we have 24/7 emergency towing to get vehicles recovered when needed. Rather than list fixed times here, the table below explains how to check hours and the best contact path so you always have up-to-date information before you travel. Calling first protects you from unexpected closures or appointment-only windows and speeds insurance coordination and estimate scheduling, which helps reduce downtime after an incident.

This table gives a quick reference for how to confirm operating hours and where to call.

Calling before you visit avoids wasted trips and ensures staff are available for intake, estimates, and vehicle handoff. If you’re coming in after a collision, the main number can also advise on tow timing and required documents to bring.

What Are the Weekday and Weekend Hours for Burbank Customers?

Weekday and weekend availability can vary based on appointments and shop scheduling. The fastest way to confirm exact times for weekdays or weekends is to call our main number. When you call, ask if drop-offs are accepted without an appointment, the best times to arrive, and whether same-day intake is possible for an estimate. Have your vehicle details ready — VIN, photos, and insurance claim number — to speed scheduling. Confirming ahead also helps us reserve technician time and any needed ADAS calibration so repairs move faster and with fewer follow-ups.

Are There Any Holiday or Emergency Service Hours Available?

We provide after-hours support through our 24/7 towing service so Burbank drivers can get a safe tow any time. For holiday or special-event closures, please call the main line to confirm whether we can accept drop-offs or if intake must be handled through a tow. If you need urgent help after an accident, give the intake line your location and basic vehicle details so we can arrange a tow and prepare a damage intake and estimate. This emergency workflow helps protect safety systems and starts insurance communication right away, reducing delays and speeding return-to-service.

How Can Burbank Residents Contact Prime Time Collision Center?

Burbank residents should use our main phone or email to request an estimate, arrange towing, or begin an insurance claim — call for urgent issues. We handle immediate coordination of 24/7 towing by phone; email is best for non-urgent documents or sending photos for an estimate. When you contact us, provide vehicle make and model, damage photos, your insurance claim number (if you have one), and a preferred drop-off or shuttle/tow timeframe. Clear details upfront cut down on back-and-forth and speed estimate scheduling and repair authorization.

Use the contact table below to pick the fastest option for your situation.

This quick reference shows the fastest ways to reach us: call for emergencies and towing, or email when you need to send photos and paperwork for a free estimate.

What Is the Phone Number and Email for Burbank Auto Body Inquiries?

Call (818) 396-4997 to start a repair or towing request and speak with our intake team — they coordinate tow dispatches and schedule appointments for Burbank customers. For non-urgent estimate requests or to send photos and insurance paperwork, email info@primetimecollision.com. If you need immediate towing or a quick estimate, call so staff can confirm technician availability and reserve ADAS calibration time if required. Having photos, policy info, and a brief damage description ready will make the call faster and help you get a free estimate sooner.

How to Request 24/7 Emergency Towing and Free Estimates?

Requesting towing and a free estimate is simple: call our intake number to report the incident, give your location and vehicle details for the tow, then schedule the free estimate once the vehicle arrives at our facility. Our intake team collects your location, the vehicle’s safety condition, and basic details to dispatch a tow and prioritize intake, so technicians can begin their assessment as soon as the car arrives. After towing, we perform a visual estimate and document damage for insurance. Ask the intake representative about direct-billing options and authorizations to streamline repairs. Having digital photos and your insurer’s contact info before you call will speed the whole process.

Where Is Prime Time Collision Center Located and How Does It Serve Burbank?

We operate from a Glendale location that’s convenient for Burbank, Pasadena, and greater Los Angeles drivers. Our team coordinates tows, drop-offs, and repairs to minimize travel and hassle. The address below is the primary drop-off point, and when you call we can suggest the best routes and expected travel times from Burbank. We also coordinate shuttle or loaner options when available and provide clear parking/drop-off instructions to simplify vehicle intake. Contacting us before arrival ensures a smooth handoff and helps us reserve the right technician and calibration time for your vehicle.

This table shows the facility address and how it serves Burbank drivers.

Knowing the address and service area helps Burbank drivers plan pickup, drop-off, or tow arrangements and reduces time spent coordinating logistics.

What Is the Glendale Address Serving Burbank Customers?

Our official service address is 6010 San Fernando Rd, Glendale, CA 91202 — the primary intake and repair facility for drivers from Burbank and nearby communities. Before you arrive, call the intake number to confirm parking and drop-off procedures so your visit is smooth and we can give immediate technician attention. We accept towed vehicles and perform free estimates; if your vehicle needs ADAS work or has warranty concerns, tell staff so we can arrange the right equipment and parts. A quick pre-arrival call reduces wait time and helps us schedule calibrations and inspections efficiently.

How to Use the Embedded Map and Directions for Burbank Drivers?

For precise, traffic-aware directions from Burbank, call (818) 396-4997 and ask for suggested routes or typical travel times from your area — our team can name local landmarks to make arrival easier. From Burbank, factor in peak traffic and give extra time for drop-off steps, especially if you’re arranging a tow or need immediate intake for an insurance estimate. Following our parking and drop-off instructions speeds vehicle handover and lets technicians start the assessment sooner. If you’ll use public transit or a rideshare, ask intake for the best drop-off points to minimize walking and wait time.

Why Do Burbank Drivers Choose Prime Time Collision Center for Auto Body Repairs?

Burbank drivers come to Prime Time Collision Center because we focus on certified technician training, OEM-aligned repair processes, and proactive insurance coordination — all of which protect vehicle safety and resale value. Our I-CAR Gold Class technicians follow current repair standards, which matters for vehicles with advanced driver-assist systems that need precise calibration. OEM-aligned repairs use manufacturer procedures and parts to avoid fit or safety issues. Combined with clear insurance communication, these practices build trust and deliver repairs that meet both looks and structural standards.

Key benefits at a glance:

1. I-CAR Gold Class Training: Technicians complete advanced, ongoing training to meet modern repair and safety standards.
2. OEM-Aligned Repairs: Manufacturer procedures and parts help preserve warranties and safety features.
3. Insurance-Friendly Workflow: Coordinated estimates and clear insurer communication reduce customer effort.

These strengths explain why drivers who prioritize safety and long-term value choose shops that maintain high training and procedural standards.

How Does I-CAR Gold Class Certification Ensure Repair Quality?

I-CAR Gold Class shows our technicians meet a high standard of ongoing education about modern vehicle materials, structural repair, and advanced systems. Certified personnel diagnose structural damage, follow manufacturer repair procedures, and document repairs to support insurance approvals and safety verification. This training is especially important for ADAS work, where sensor placement and calibration must meet exact tolerances. I-CAR Gold Class technicians reduce the chance of missed issues and help return vehicles to their pre-accident safety profile.

What Are the Benefits of OEM Certified Repairs for Burbank Vehicles?

OEM-aligned repairs use manufacturer-recommended parts, procedures, and calibration steps, which protects warranties and the integrity of safety systems. Sticking to OEM protocols lowers the risk of fit problems, compatibility issues, or compromised crash performance that can happen with nonstandard repairs. For ADAS-equipped vehicles, following OEM calibration ensures sensors and cameras work as intended, protecting occupants and preserving resale value. Using OEM-aligned methods also makes insurance conversations clearer and reduces disputes about repair quality or part choices later on.

What Services Does Prime Time Collision Center Offer to Burbank Vehicle Owners?

We offer a full range of post-collision and related services for Burbank drivers: collision repair, mechanical repairs, paintless dent repair, and routine maintenance checks to keep vehicles safe and roadworthy. Every service is delivered with OEM alignment and insurer-friendly documentation so parts and procedures meet both manufacturer and insurance expectations. The table below compares core services, their main benefit, and notes about insurance or OEM compatibility to help you choose what you need next.

This overview helps Burbank drivers decide which services to prioritize after an accident and shows how our shop aligns work with insurer and manufacturer expectations.

Which Collision Repair and Auto Body Services Are Available?

We handle structural frame repair, paint and cosmetic work, panel replacement, and advanced systems restoration to return vehicles to safe, factory-like condition. Our technicians document repairs for insurance and follow OEM procedures when needed to protect warranty coverage and safety-critical features. ADAS recalibration is coordinated with structural and mechanical work so sensors and safety systems are realigned after repairs. Clear documentation and insurer communication reduce approval delays and speed parts procurement for timely repairs.

How Does Paintless Dent Repair and Maintenance Support Burbank Customers?

Paintless dent repair (PDR) is a minimally invasive, cost-effective option for small to medium dents where the paint is undamaged, preserving the original finish and often lowering claim costs. Maintenance services — post-repair inspections, fluid checks, and safety system verification — keep vehicles reliable after repairs. If PDR isn’t appropriate because of paint damage or structural issues, our technicians will recommend traditional repair paths that align with insurer requirements. Knowing when PDR works helps you select the most efficient, value-preserving option.

Frequently Asked Questions

What Should I Prepare Before Visiting Prime Time Collision Center?

Before you come in, gather your vehicle’s VIN, photos of the damage, and your insurance claim number if you have one. This helps our intake team assess the car quickly and accurately. It’s also useful to list any questions about the repair process, timelines, and insurance coordination so you leave with a clear plan.

How Long Does the Repair Process Typically Take?

Repair time varies with damage severity and parts availability. After our initial assessment, the intake team will give you an estimated timeline. Minor work often takes a few days; more extensive repairs can take weeks. Talk with intake for a clearer estimate based on your vehicle’s needs.

Are There Any Warranty Options for Repairs Done at Prime Time Collision Center?

Yes — we offer warranties on repairs that typically cover parts and labor. Ask about specific terms and warranty length when you schedule your estimate or during intake so you know what’s covered and for how long.

Can I Get a Loaner Vehicle While My Car Is Being Repaired?

We may provide loaner vehicles or shuttle service depending on availability and the scope of repairs. Ask about this option when you schedule your appointment or during intake. If a loaner isn’t available, our staff will help you find alternative transportation to keep you moving.

What Types of Payment Does Prime Time Collision Center Accept?

We accept major credit and debit cards as well as insurance payments. If you’re using insurance, ask intake about direct billing options. Confirm payment methods during your first contact so pickup is smooth when repairs are finished.

How Does Prime Time Collision Center Handle Environmental Concerns?

We follow responsible environmental practices, including proper disposal of hazardous materials, recycling when possible, and using eco-friendlier products where appropriate. If you have specific questions about our sustainability practices, ask staff during your visit for details.

What Are Common Questions About Scheduling and Estimates for Burbank Drivers?

Common scheduling questions include whether same-day estimates are available, what documents to bring, and how to reserve a technician slot. Our intake team confirms open windows and expected appointment length when you call. Estimates usually start with a visual intake and photos for insurance; having a claim number and photos ready shortens the process. Intake can also advise whether a tow is needed and estimate when parts or special calibration tools will be required, helping you plan for loaner transportation or shuttle options.

How Does Prime Time Collision Center Assist With Insurance Claims in Burbank?

We help with insurance by preparing detailed estimates, documenting repair procedures, and communicating directly with insurers to request approvals and clarify coverage. Our technicians and admin staff compile photos, repair scopes, and OEM procedure references to support claim approvals and can discuss direct-billing where insurers allow. Promptly providing requested documents helps avoid delays in parts ordering and repair authorization. Our insurer-focused support reduces paperwork for customers and helps return vehicles to service faster.

Call to arrange towing, a free estimate, or directions: (818) 396-4997. Send information and estimate requests by email to info@primetimecollision.com. Our Glendale service address for Burbank drivers is 6010 San Fernando Rd, Glendale, CA 91202.

Conclusion

Choosing Prime Time Collision Center gives Burbank drivers experienced I-CAR Gold Class technicians, OEM-aligned repair methods, and clear insurance coordination so your vehicle is restored safely and correctly. We’re focused on quality, transparency, and getting you back on the road with confidence. For immediate help, call (818) 396-4997 to schedule a free estimate or arrange towing — we’ll take it from there.